Dear Customer, Currently we are facing a high amount of incoming chats. Therefore, the waiting time is longer than usual. Alternatively, you can use the contact form on our website to reach out to us. We apologise for the inconvenience.
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Sunrise LLC
eSIM & SIM Card
eSIM & SIM Card
SIM Card
1.1 How and where can I order a swype SIM card?
2.1 How long will it take for me to receive my SIM card?
Will the SIM card also be shipped abroad?
3.1 My SIM card has arrived. What do I do now?
4.1 My SIM card hasn’t arrived. What happens now?
5.1 How do I activate my SIM card?
See all 12 articles
eSIM
What is an eSIM?
1.1 How can I get an eSIM?
2.1 Is the eSIM free?
Can I transfer my eSIM to another provider?
3.1 How can I transfer my swype eSIM to another device?
Can I use both a traditional SIM card and an eSIM?
See all 15 articles
SIM switch and replacement
1.1 How can I switch from a traditional SIM card to an eSIM?
2.1 How can I switch from an eSIM to a conventional SIM card?
3.1 I’ve lost my SIM card, what can I do?
4.1 My SIM card appears to be faulty. What can I do?
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