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Customer Service

How can we help you?

  1. Sunrise LLC
  2. eSIM & SIM Card
  3. SIM Card

SIM Card

  • How and where can I order a swype SIM card?
  • How long will it take for me to receive my SIM card?
  • Will the SIM card also be shipped abroad?
  • My SIM card has arrived. What do I do now?
  • My SIM card hasn’t arrived. What happens now?
  • How do I activate my SIM card?
  • Can I change the PIN of my SIM card?
  • Will the SIM card definitely fit into my smartphone?
  • Can I use the app independently of the SIM card (SIM in device 1, app on device 2)?
  • How many numbers can I register in my account?
  • Can I also order an eSIM?
  • How can I cancel a SIM card order?
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