How can I cancel a SIM card order?

Please note that once a SIM card has been ordered and shipped, it cannot be cancelled..

Please contact our swype customer service team via chat or using our contact form if you have any further questions in this regard.

Both the chat and the contact form can be found on our website at www.swype.ch > Support > «Need help?». You can also find the chat tool directly in the swype app (Main navigation > Support Center > Support Chat).