swype

Manage login data

• I forgot my login method. What can I do?
• I forgot my password. What can I do?
• Can I change my registered e-mail address?
• Can I change my existing login method?
• How can I activate/deactivate a biometric login?
• When and why am I automatically logged out?

Manage plans

• Where can I activate the various mobile plans?
• How can I reactivate a deactivated mobile plan?
• How can I change my plan?
• How can I cancel my mobile plan?
• Where can I see the charges for my plans and options (Boosters)?

Manage number

• How can I add a new number?
• My number is inactive, what do I need to do?
• I’ve forgotten my SIM PIN or PUK. What do I do?
• How can I block my number (SIM/eSIM)?
• How can I unblock a SIM card/eSIM that I have blocked?
• How can I activate/deactivate a «Call Filter» in the swype app?

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Manage SIM & eSIM

• How can I order a new replacement SIM card?
• How can I install a new replacement eSIM?
• I have a new device. How can I transfer my eSIM to the new device?

Manage payment methods

• How can I change or update my payment method?
• I have a new credit/debit card. Where can I update my payment details?
• I am being asked to update my credit/debit card, why?

Manage personal data

• I would like to change my name. How can I do this?
• How can I change my address?
• Where can I change the language of the swype app?