I have a problem with porting my number. What do I do?
If so, we will notifiy you via push notification that the number porting had failed. In this case we will ask you to contact us via Chat and our customer care team will inform you about the exact reason and will provide you with information on what steps are required to solve the problem.
Make sure during the sign-up that the contract at your current provider is in your name so that you have the authorization to port the number.
You will find the Chat-App under our FAQ page right down or in the swype mobile app (main menu > Support Chat).
