Please note that you can only cancel a SIM card order if it hasn’t been dispatched yet. In this case, please contact our swype Customer Service team using the chat or our contact form.
Both the chat and the contact form can be found on our website at www.swype.ch > Support > «Need help?». You can also find the chat tool directly in the swype app (Main navigation > Support Center > Support Chat).
Please note that it isn’t possible to cancel a dispatched SIM card order retroactively.